FAQ

After your first purchase, you’ll be able to enter your email and make a password. Et voila, your The Glam Haus account is ready to go! Here, you can make changes to your shipping / billing address, payment deets etc.

Now your favorite products and brands are available for you too! Purchase crowd favorites, fun finds and niche newbies now and forever more!

All gift boxes purchased on THE GLAM HAUS via GLAMMED BOX or CURATE YOUR BOX are shipped in luxe packaging, topped with a message card (optional) with no pricing included. All individual items purchased through the Marketplace will ship with packing slips, and no handwritten note with delivery charges included.

All orders take 1-2 business days to process including delivery. On the rare occasion there is a delay from our end, we’ll let you know immediately to make a better alternative arrangement. Incase you want delivery on a particular day, please leave us a note at the checkout and we will ship out your package on that specific day.

At the moment, we only ship inside the UAE.

We’re really sorry if you received something damaged, sometimes the boxes may be handled a little too heavy handed in transit. Pop it into an email with a pic of the product, to hello@theglamhausme.com within 14 days of receiving, we’ll try and get it sorted for you!

All sales once made are final. We don't accept returns, exchanges or cancellations. We have yet to commence the pickup service as we are expanding our work space. We have a curate a box platform, which makes it very convenient and hassle free for you to choose from our various options - all under the same page. The box comes in one individual size.

We provide the receipt to the one who places the order. Your privacy matters to us. The receipt will not be placed in the gift box.

If you are willing to work with us to be featured in our box or for collaborative marketing opportunities, please leave us an email at  hello@theglamhausme.com and we would definitely look into it. 

We are very keen on hearing from you all! If you are UAE based and would like to review our box/ discuss arranging giveaways and competitions / feature in Q&A’s, please send an email to  hello@theglamhausme.com with a little about yourself, audience and social handles.